Privacy Policy
Monibox provides cloud POS and ERP services and this website. This page informs visitors about our policies regarding the collection, use, and disclosure of personal information when you use our service. By using the service, you agree to the collection and use of information in accordance with this policy. We use the personal information we collect to provide and improve the service, and we do not use or share your information with anyone except as described in this Privacy Policy.
Information collection and use
For a better experience while using our service, we may require you to provide certain personally identifiable information, such as your name, email address, phone number, and business details. This information is retained by us and used as described in this policy — for example, to create your Monibox system, verify your email address, and respond to your messages.
Log data
Whenever you use our service, in the case of an error we may collect data and information called log data. This log data may include your device's Internet Protocol ("IP") address, device name, operating system version, service configuration, the time and date of your use of the service, and other statistics. We use it to keep the service secure and reliable.
Cookies
Cookies are small data files commonly used as anonymous unique identifiers. This website uses a small number of functional cookies — for example, to remember your language choice and to protect forms against abuse. Embedded videos load from YouTube only after you press play; at that point YouTube may set its own cookies according to its privacy policy. You can refuse cookies in your browser settings, but some portions of the service may then not work.
Service providers
We may employ third-party companies and individuals for the following reasons:
- to facilitate our service;
- to provide the service on our behalf (for example, payment processing by Stripe);
- to perform service-related tasks; or
- to assist us in analyzing how our service is used.
These third parties have access to your personal information only to perform the tasks assigned to them on our behalf and are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your personal information, and we strive to use commercially acceptable means of protecting it. Remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to other sites
This service may contain links to other sites (such as YouTube, WhatsApp, or Stripe). If you click a third-party link, you will be directed to that site. These external sites are not operated by us, so we strongly advise you to review their privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's privacy
Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary action.
Changes to this privacy policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.
Contact us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@monibox.net.